FAQs
FAQs Related to Care Zone's Products and Services
Your questions are answered! Find quick answers to FAQs about us, our medical equipment products, services, delivery, payment system, and support in Bangladesh. Explore our FAQs to get easy and informed guidance and assistance.
General Queries
What Is Care Zone?
Care Zone is a leading medical equipment supplier in Bangladesh. At Care Zone, we offer oxygen cylinders, oxygen concentrators, blood pressure machines, diabetes machines, wheelchairs, and many other essential medical devices and healthcare products.
Which Company Offers 24/7 Free Delivery for Medical Equipment in Dhaka?
Several companies offer 24/7 free delivery for medical equipment in Dhaka. Among them, Care Zone stands out for its reliability and fast response. At Care Zone, we deliver medical equipment within a maximum of 2 hours anywhere in Dhaka. We always ensure your timely access to essential medical equipment.
Who Is the Best Medical Equipment Supplier in Bangladesh?
Care Zone is the best medical equipment supplier in Bangladesh currently. At Care Zone, we supply the highest quality medical equipment at the best prices with the most reliable after-sales support.
Why Should I Choose Care Zone Over Other Suppliers?
You should choose us for the quality products, official warranties, affordable pricing, 24/7 emergency support, and fast deliveries. We work wholeheartedly to be your trusted partner for healthcare needs in Bangladesh.
Products and Services
What Types of Medical Equipment Do You Supply?
We provide home healthcare items, mainly oxygen cylinders, oxygen concentrators, BP monitors, nebulizers, wheelchairs, hospital beds, suction machines, CPAP/BiPAP machines, and other essential healthcare items.
Are Your Products Suitable for Both Home and Hospital Use?
Yes, our products are suitable for both home and hospital use. We supply medical equipment purposefully designed for patients at home and in hospitals, and diagnostic centers.
Can I Rent Medical Equipment Instead of Buying?
Yes, you can. We offer rental services for items like oxygen cylinders and oxygen concentrators for patients who need them temporarily. We strive to make essential oxygen therapy more affordable and flexible.
Order, Delivery, and Payment
Do You Offer Home Delivery for Medical Equipment?
Yes, we provide the fastest home delivery services 24/7 for oxygen cylinders and other medical equipment in Dhaka and beyond. We deliver for 100% free in Dhaka.
Do You Offer Home Delivery in Dhaka?
Yes, we offer 24-hour home delivery services in Dhaka. We deliver essential medical equipment anywhere in Dhaka city with fast and free doorstep deliveries within 30 minutes to 2 hours.
Do You Supply Medical Equipment Outside Dhaka?
Yes, we deliver medical equipment across Bangladesh through courier services. But our emergency and same-day delivery services are limited to Dhaka only.
How Do I Place an Order?
You can place an order by calling our hotline or WhatsApp, messaging us on our WhatsApp or Facebook page, or visiting our website. The best way you can do it is by calling our hotline number 01301400800! Our team is available 24/7 to assist you.
What Payment Methods Do You Accept?
We accept cash on delivery (COD), bKash, Nagad, Rocket, bank transfers, and some other payment methods for your convenience.
Support and Guides
Do You Provide Installation Support for Medical Equipment?
Yes, we have expert technicians to provide full setup and demonstration to ensure proper use of oxygen cylinders, concentrators, wheelchairs, hospital beds, and all other medical equipment.
Do You Provide After-Sales Support?
Yes, we provide official warranty and after-sales support. We want to keep your medical equipment in good working condition for a long time and bring the best value for your hard-earned money.
How Do I Know the Equipment Is Original and Safe?
You can check our certifications and licenses, product manufacturer details, inspect packaging and labels, ask for warranty and after-sales support, and finally, check our reputation through customer reviews and ratings. We sell quality-tested and certified products only to ensure safety and effectiveness for patients.
How to Avoid Buying Fake Medical Equipment?
Buy from a trusted supplier like Care Zone and read their customer reviews. Check company certifications and verify product serial numbers. Avoid unusually low prices and ask for a warranty. Ensure proper packaging with an intact warranty sticker.
Can I Consult With Your Team to Choose the Right Equipment?
Of course! We welcome you to consult with us. Our expert support team will guide you in selecting the most suitable medical equipment based on your issues and medical needs.